White Cloud

3stars

White Cloud e-cigarettes look good – you can’t deny that. However, does the vapor live up to the appearance? What about the price? Is White Cloud too expensive or just right? We decided that it was time to find out more and delve into the world of White Cloud cigarettes for our next e-cig review…..

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Starter Kits

There are a whopping five starter kits that you can pick from with White Cloud and this automatically earns them brownie points!

Cirrus 2 Electronic Cigarette Starter Kit at $49.95

Cirrus 3 Electronic Cigarette Starter Kit at $63.96

Cirrus Variety Electronic Cigarette Starter Kit at $87.96

Cirrus 3X Electronic Cigarette Starter Kit at $95.96

Phantom Electronic Cigarette Starter Kit at $159.96

Clearly the Phantom Kit is designed for men with its matte black exterior and manly design about it. It would seem that you don’t get an awful lot of bang for your buck with this brand either – the kits themselves seem sparse in comparison to other e-cigarette brands and we weren’t all that impressed. The Cirrus 3 Electronic Cigarette Starter Kit, for example, costs a rather hefty $63.96 and only gives you 3 batteries, USB charger, quid USB charger and five cartridges. There are other brands that offer more for less and it might be worth shopping around.

The look is almost Apple-inspired with the sleek white contours and bright blue color effects. They have recently reduced their prices too, which bodes well for White Cloud – they are clearly listening to their customers. At the same time though, they could do with dropping them a little further to keep in touch with the other bigger and better brands.

Batteries

A spare battery will set you back anywhere from $19.95 to $29.95, depending on the length and style of the battery and we have noticed that they don’t seem to offer manual options – something that didn’t go down well with our team. Some of us love that button and some of us hate it, but we sure don’t like it when a company doesn’t offer us a button!

The battery is a good battery and holds a decent amount of battery life but we often found that the inhale was slightly delayed – we had to puff for a few seconds before anything started happening. We also found that the vapor give off wasn’t as strong or as much as that offered by the likes of EverSmoke either. Not bad, but not good either.

White Cloud boasts that their e-cig batteries will last, on average, five times more than the average e-cig offered by other brands and although we agreed it did last longer, the statement that it could last up to five times more seemed a little farfetched. It definitely didn’t last that long.

Flavors & Cartridges

White Cloud offer so many flavors that we didn’t really know where to begin. They certainly offer more than most companies out there:

  • Diablo
  • Clove
  • Kick
  • Chocolate
  • Espresso
  • Strawberry
  • Snap
  • Moscow Mule
  • Lime & Coconut
  • Bad Apple
  • Peach Pit
  • Vanilla
  • Bora Bora
  • Apache
  • Cinnamon
  • Menthol
  • Regular

You will also find four strength options available:

  • Double Extra
  • Extra
  • Full
  • Light
  • Ultra Light
  • Nicotine Free

For flavors and strengths, White Cloud definitely rules. What it lacks in vapor, it makes up for in taste!

Warranty

At the very best, the warranty offered by White Cloud was at least honest. You only get a measly 6 month warranty. The good news is that they don’t pretend it’s a lifetime warranty with lots of terms and conditions…

It would appear that you would void your warranty if you were to use e-liquid in your cartridges rather than using White Cloud cartridges so you will need to give this some thought before you make your final decision on which is the best e-cigarette to buy. You can buy an extended warranty for your e-cigs but this will cost you.

Added Extras

There were some varied accessories for White Cloud but we did find that they were fairly pricey and there wasn’t a great selection of stuff. They do regularly offer coupon codes which could bring the price down, but paying full whack for these will get costly over time.

You also have the option for various battery colors which we did like – sometimes we like to switch things up!

Conclusion

In short, we felt that White Cloud go off to a great start but went downhill from there. The product looked good and the flavors were varied but they didn’t last long, the battery certainly didn’t live up to its “five times longer” promise, and everything was just a bit too expensive for our liking.

When you add to this that the e-cig didn’t produce enough vapor for our tastes and not all flavors were available in all nicotine levels and you will find that more and more flaws are poking through with this brand of e-cig. They offer the smallest battery in size but no manual option, and with the highest nicotine strengths, you might find that it is a bit too strong.

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3 Comments

  • shawn says:
    1 stars

    I received a shipment of cleardraw2 cartridges recently. 80% of them leaked. I called customer service and they admit to having product flaws with the cleardraw2 and advised me to return them for exchange. But lo and behold the company’s “testing procedure” determined that all but 3 were functioning properly and my replacement request has been refused. So how is it that my experience is so different? And why has the company argued with me at length over $20 worth of merchandise? I can only speculate but take heed, this is not a company that you want to do business with. Integrity and customer service are sorely lacking in my own personal experience. I hope this letter will help you avoid my experience.

    • WCCigs says:

      We are sorry to hear of the poor experience reported by Shawn. We have a record of a complaint in regards to faulty ClearDraw 2 cartridges on Jan 16,2015. Shawn stated that several cartridges purchased on Jan 13th had a problem. We immediately shipped two replacement packs of cartridges, 1 to replace her purchase and 1 as a courtesy for the inconvenience. We shipped these replacements on Jan 16th via 2nd Day Air so they would arrive quickly. This equals 10 cartridges. We did not require the return of the cartridges before shipping replacements.

      On Jan 28, 2015 we received a package from Shawn containing 11 cartridges requesting replacements. We did test the returned cartridges and out of 11 cartridges returned 3 were found defective. We emailed Shawn with this information along with what cartridges we were replacing and the cartridges we were happy to return back to her. We sent a shipment on Jan 28, 2015 for the replacements.

      Since Shawn was not satisfied after we replaced a total of 13 cartridges, we shipped an additional 6 cartridges on Jan 29th, totaling 19 cartridges replaced. We also shipped a Fling Original as a substitute for a particular flavor not available in our ClearDraw 1 cartridges as Shawn did not want the ClearDraw 2 cartridges.

      Shawn purchased a total of 12 cartridges (5 of which are free with the starter kit purchase) and we sent replacements totaling 19 cartridges plus a Fling Original. We are saddened with this complaint after Shawn did in fact receive all replacements plus additional free product.

  • Tami says:

    I just received my flings yesterday, I am very happy with them so far I love the espresso no nicotine. I don’t care for the cinnamon honey. I am so glad I came across white cloud e cigs. I am hoping I will be able to stay away from regular cigarettes from now on. Looking forward to trying the other flavors in the flings.

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